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It is important to us that you are satisfied with our services. Our feedback and complaints processes are transparent and simple to navigate. It is our responsibility that you are no longer charged for a service that you are not satisfied with.

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You can read more information about the complaints process and your rights here;

Complaints Management and resolution guidance | NDIS Quality and Safeguards Commission (ndiscommission.gov.au).

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Our turn-around time to respond to any complaints will be promptly and within 7 days.

We follow the Code of Conduct and report any complaints to the Disability Commission as is our responsibility as any Provider. You can read about the NDIS Code of Conduct here

Feedback and Complaints

Contact us

Thanks for contacting us!

PO Box 3076 Bassendean DC, 6942
Australia

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'In the spirit of Reconciliation, ART RECOVERY HUB acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.'

© Art Recovery Hub
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